TRADING TERMS

Minimum Order Quantity

Minimum order value is $50 (excl gst).

Account Terms

All credit accounts are net 30 days, payable in full by end of month following invoice.

First time purchasers strictly on Pro Forma basis (cash against invoice) – no exceptions.

Payment Method

We accept payment by Cheque and Direct Deposit (bank details on all invoices/statements).

Delivery

Delivery is by our carrier. Freight charge to all destinations is calculated at 5% of the order value, with a minimum charge of $5.00 per order and a maximum charge of $25.00 per order.

If the total value of an order is under $100 then the $5.00 minimum freight charge will apply.

Likewise if the total value of an order exceeds $500 then the freight charge will be capped at $25.00.

All orders will be processed within 48 hours, subject to stock availability.

Late Payment

MacEwen Apparel will vigorously pursue overdue accounts. If our final statement is not settled, legal proceedings may be commenced without further notice. Where legal action is undertaken defendants will become liable for our legal costs as well as statutory interest.

Credit Claims

Claims for damage or shortage must be notified to MacEwen within three days of receipt of goods and where requested, confirmed in writing within five days. Failure to notify us in time may result in the rejection of a claim. If we request that goods are to be returned to us, we will have them collected by our carrier or sales agent.

Goods returned without prior authorisation will not be accepted for credit.

Out of Stock/Back Orders

Occasionally some items may be out of stock. If we are unable to supply all the items you have ordered, your invoice will be noted accordingly and the out of stock items will automatically be placed on back order unless otherwise notified.

Nature of Goods

Many of our Landmark giftware products are hand made and consequently small variations in colour, size and finish may occur from time to time. These are not faults but an intrinsic part of the nature of the products and are to be accepted as such.

Agents

We have sales agents in all regions – please visit the “Contact Us” page for full details of our sales department.

Trade Fairs

MacEwen Apparel exhibits the giftware range at the Annual Spring and Autumn Gift Fairs in Auckland each August and March. Please contact us if you would like further details of the dates.  Our stand number is 3027 and is located in Hall 3.

Privacy Policy

We respect your privacy. We do not sell or loan any identifiable information regarding our customers to any third party. Any information you give us is held with the utmost care and security.

When you purchase goods from us or register for any service, we automatically place you on our mailing list and may from time to time send you an email with updates about our products and promotions. If you do not wish to receive email updates please let us know via an email to orders@macewen.co.nz

General

All prices quoted are in New Zealand dollars and exclude gst and freight. Freight and gst will be added at checkout.

Goods will not be supplied to overdue accounts until such time as the account is brought up to date.

All prices are subject to change.

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